CIDB Service Refund Request

Welcome to our CIDB Service Request Refund Form! We understand that sometimes refunds are necessary. Please take a moment to review our policy and terms and conditions. To ensure a smooth process, kindly follow the points below:

• Refunds must adhere to our policy and terms and conditions.
• Refunds are subject to the management process, regardless of whether a submission has been made or not.
• If the submission has not been made within 24 to 48 hours, we will only deduct RM10 for the refund process.
• If the submission process has been made through CIDB, ​​the value paid to CIDB + RM10 will be deducted, and the remaining balance will be the refund value.
• Select a valid reason from the provided options for your refund request.
• Include the payment reference number to ensure verification of payment details.
• We prioritize refund requests that meet our criteria and guidelines.
• Refunds will be processed promptly upon verification and approval.